Payment Options:

Credit Card - We accept Visa, MasterCard, American Express & Discover credit and debit cards.

C.O.D. - As a special service to you, we can ship via UPS / C.O.D. An additional C.O.D. charge will be added to your order total. We accept Company checks or money orders only. New customers - orders that exceed $200 that will be paid for by check will require this information (1) name on the check, (2) account number, (3) bank name (4) phone & (5) address at the time order is placed. NO PERSONAL CHECKS. Please provide this information in the special comments box on the order form.

Check by fax - Once your order is filled in add $4 processing fee to total. Make check payable to Crownmax and fax it to 1-800-760-1801. Please put order number on check so that we can match it to your order. Once you fax the copy of the check void check and keep for your records.

Production information:

Rush Charge - For your convenience we offer a $25, RUSH Charge on EXACT REPEAT orders. Your order will ship in 3 business day (we work Mon. thru Fri.) Remember to add shipping time to the 3 day processing time. This is for  EXACT REPREAT ORDERS! ABSOLUTELY NO CHANGES CAN BE MADE.

Proof Time and Responsibility - Proof's will be sent for all new items or any typesetting changes on exisiting forms within 1 - 2 business days on standard catalog products. Allow 3 - 4 business days on custom products. Normal production time after proof is approved is 5 working days. The day we receive approval does not apply toward this time period. If proof is held by you, shipping will be delayed. We will not print without proof approval. Once typesetting is proofread and approved by you, CROWNMAX is not responsible for any errors, misprints or typo's. Note: There will be no cancellation charges if the order is canceled before the artwork / typesetting is started. If order is canceled there is a minimum $15.00 typsetting charge on each item after the artwork / typesetting has started and / or you have received a proof whether it has been approved or not. A order cannot be canceled if it has entered production. Normal production time including typesetting and proof reading is 7 business days. Expections to this time is Custom orders, Doorknob billing envelopes, fly swatters & magnets.

Warranty - CROWNMAX guarantees to replace or repair all of its products if defective. Any liability in all events is limited to, and shall not exceed, the purchase price paid.

Returns - Non printed merchandise ordered incorrecty will be accepted for credit provided it is returned within 30 days, freight prepaid, undamaged, unopened original packaging in saleable condition. All returns will be subject to a 15% restocking charge. Prior authorization is required for merchandise returned for any reason.

Special Note: Some of the forms that we offer in our catalog and web site have been created for various companies across the United States. Please check all wording to make sure that all applies to your company's guidelines, association and / or state requirements before finalizing your orders.

Trademarks - The logo trademarks are the property of the respective companies shown.

Damaged Shipments - Upon receipt of shipment, please inspect for external damage of goods. Damage is the carrier's responsibility. All orginial packaging must be kept for possible UPS inspection to file a claim. Without packaging we will be unable to replace your order. Call CROWNMAX to report any damaged or lost shipments.