FAQ

How long will it take to get my order? 7 Business Days. (Plus shipping time.) We work Monday through Friday. Does not include weekends or holidays.

How do you ship? We almost always ship via UPS. Having said that, if there are special circumstances, Crownmax may choose to ship via the U.S. Postal Service. By the way, UPS is changing the way that they deliver packages. The change is called UPS Access Point Deliveries. Please read our blog about these changes.

What if my package is damaged when it arrives? Upon receipt of shipment, please inspect for external damage of goods. Damage is the carrier’s responsibility. All original packaging must be kept for possible UPS inspection to file a claim. Without packaging we will be unable to replace your order. Call Crownmax to report any damaged or lost shipments.

Do we offer a Rush charge? We offer a $25.00 three day rush. We will ship your order from our location in 3 business days. This does not include your normal shipping time. If needed, upon your request, we can ship Next Day Air Via UPS at your expense.

Can I order less than minimum quantity shown? The minimum quantities are the least we can supply.

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Crownmax is not responsible for the content or products offered on any third party site. Crownmax does not warrant or guarantee any of the products or services offered through third party sites.